To recover your purchases repeat the following steps:
- From the main menu, tap the setting menu in the top left corner.
- Locate the PURCHASES option.
- Tap the red arrow button to restore your purchases.

Note: A network connection is required! A confirmation popup will appear informing the player that purchases have successfully been restored.

If the problem persists please use the "contact us" button and provide a screenshot of your purchase receipt with the order id.